Barrier-free use for all
With our 'universal design', we want to ensure that our products are accessible to all users, without excluding or discriminating against any group. In practice, this might mean that functions and programmes are displayed in large text on the panel, or that our appliances use easily recognisable symbols to convey information. Our appliances can even be operated by the blind: For many years, we have offered self-adhesive braille sheets that can be affixed to appliance panels. We regularly update these sheets for suitable models in new generations of appliances.
Comprehensive security features
With Miele@home, the secure handling of customer data is of the utmost importance. For this reason, we have integrated a number of security features into our appliances. Our appliances are not 'open' to all network communication; they communicate – via internet – with a server in Germany, which is only accessible to Miele applications. When we transfer data over the internet, we use the same technology that is found in online banking applications. Together with a team of experts, we continually work to ensure that our high security standards are maintained or even increased.