Digital Services Act

Information regarding the EU Digital Services Acts

1. Identity and Contact Information

This website and related services on the website are operated by:

Miele & Cie. KG

Carl-Miele-Straße 29

33332 Gütersloh Contact for DSA-related inquiries: digitallaw@miele.com

2. Comment Functionality

This website includes a function that allows users to post content.

3. Content Moderation Policy

We are committed to maintaining a respectful and lawful environment. Content on the website has to meet the following criteria:

• No illegal content (e.g., hate speech, defamation, incitement to violence),
• No spam or misleading information,
• No impersonation or violation of third-party rights.

We reserve the right to remove content that violates these rules or any applicable laws.

4. Notice and Action Mechanism

If you believe that any content is illegal or violates your rights, you may submit a notice to us via: digitallaw@miele.com

Your notice should include:

• A clear explanation of the content in question,
• The exact URL or location of the content,
• Your contact information,
• A statement explaining why the content is illegal or infringing.

We will review and respond to all notices manually in a timely and transparent manner.

5. Complaint Mechanism

If you disagree with a moderation decision (e.g., removal of your comment), you may file a complaint via: digitallaw@miele.com

We will review your complaint manually and provide a reasoned decision within a reasonable timeframe.