Requirements, status of compatibility and implementation
The Miele in-app shop meets the requirements of the European Accessibility Act and the local accessibility laws in your jurisdiction.
The following standards and guidelines apply:
European Standard (EN) 301 549, Version 3.2.1
Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA
We are constantly implementing measures to improve accessibility and the user experience with the Miele in-app shop. These include, for example
we make use of the advice of digital accessibility experts;
employees have been and are being sensitized and trained on the topic of digital accessibility;
accessibility requirements were integrated into relevant internal processes (concepts, design, development and others);
we carry out manual tests internally.
Details on accessibility
Fundamentals
You can use the Miele in-app shop with assistive technologies.
The Miele in-app shop protects your privacy. This also applies to the accessibility functions.
You can prove your identity or authenticate yourself on the Miele App without barriers.
Security and payment functions are accessible.
See
The Miele in-app shop works with impaired or no vision. It requires neither vision nor color recognition. There are also alternatives to the visual display.
Font, contrasts, spacing
The font, font size and font shape have been chosen so that they are easy to read. Texts and visual content have easily recognizable contrasts. Texts are displayed with sufficient space between letters, lines and paragraphs.
The presentation in the Miele in-app shop is customizable. You can use the settings in your operating system to do this.
Alternatives to Color cues
There are alternatives for color cues that are color-independent. For example, the Miele in-app shop displays the status not only visually, but also with text. The same applies to warnings and delivery information.
Alternatives for non-text content
For content that does not consist of text, there are alternatives that do not require vision. For example, the Miele in-app shop offers alternative texts for photos, symbols and graphics.
Magnification
You can enlarge the display of the content. You can do this using the settings in your operating system.
Operable with keyboard
You can use and control the Miele in-app shop with an external keyboard. Navigation takes place in a sensible order.
If you select interactive elements, such as links or buttons, using the keyboard, these are clearly highlighted (focus marking).
Support for non-visual output via screen reader / Braille display
You can operate and output areas, content and functions of the Miele in-app shop using the screen reader installed on your operating system. This is done via an acoustic output.
Time limits
The Miele in-app shop has no areas where time is limited.
Headings and labels
The Miele in-app shop contains meaningful and sensibly structured headings and labels.
Links
Links are easily recognizable and clearly labeled.
Auditory outputs
There are no audio outputs in the Miele in-app shop.
Listen
The Miele in-app shop works for people with impaired or no hearing. It does not require hearing ability.
Agility, reach, strength
The Miele in-app shop works with limited mobility. This also applies if you have difficulty reaching things or exerting force. You do not need these abilities to use the Miele in-app shop.
Operable with keyboard
You can use and control the Miele in-app shop with an external keyboard. Navigation takes place in a sensible order.
If you select interactive elements, such as links or buttons, using the keyboard, these are clearly highlighted (focus marking).
Click surfaces
Click areas for interactive elements, such as links or buttons, are large and designed with sufficient spacing. This makes them easy to reach and use.
Alignment of the screen
The Miele in-app shop works without complex, path-based or simultaneous movements.
Time limits
The Miele in-app shop has no areas where time is limited.
Speak
The Miele in-app shop works with limited or no speech. It does not require the ability to speak.
You can use the Miele in-app shop with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as neurodivergent.
Clear structures
The Miele in-app shop is clearly structured.
Headings and labels
The Miele in-app shop contains meaningful and sensibly structured headings and labels.
Links
Links are easily recognizable and clearly labeled.
Comprehensible texts
The texts in the Miele in-app shop are easy to understand.
Completion aids
For frequently used fields, you can use the operating system fill-in help. For example, for address or contact details.
Avoid mistakes
The Miele in-app shop has been designed to help you avoid mistakes.
Correct errors
The Miele in-app shop supports you in correcting errors.
Animations
There are only a few short animations in the Miele in-app shop.
Light/flash effects
The Miele in-app shop does not contain any light or flash effects that trigger photosensitive seizures.
Time limits
The Miele in-app shop has no areas where time is limited.
Auditory outputs
There are no audio outputs in the Miele in-app shop.