Networked Miele domestic appliances with WLAN technology offer a wide range of options and additional benefits. The system has been developed by Miele to make them as easy as possible to install and use in the private/home environment.
Successful networking of the devices depends on other components and systems, such as your internet connection, home network and smartphone. We have compiled the necessary system requirements for you below:
Necessary infrastructure
Detail specification
WLAN with sufficient signal strength at the installation site
The following WLAN requirements apply:
WLAN according to IEEE standard 802.11b/g/n (20 MHz channels)
The IP address of the DNS server should correspond to the IP address of the standard gateway/router.
For a simplified connection to your home network, the WPS Push Button configuration is also supported.
WLAN connections that are preceded by a captive portal (network pre-switching pages such as in hotels) cannot currently be used for networking.
When using mesh, Miele recommends using products only from one manufacturer and following the manufacturers installation instructions.
Deviations from the aforementioned requirements as well as special network configurations may mean that the networking of Miele appliances or individual functions are not available or only available to a limited extent.
We are committed to supporting all our customers as far as possible, but the configuration of the home networks is the responsibility of the customer, for which we cannot provide support.
Internet connection of the domestic WLAN network (Internet connection with stable bandwidth)
A proxy server is currently not supported.
VPN connection is currently not supported.
Apple iOS or Android™ smartphone with installed Miele app
The Miele app can be downloaded from the Apple App Store or on Google Play Store in all countries where Miele@home is marketed.
The current terms of use and data privacy can be viewed at any time via the Miele app without a user account/device installation.
The iOS Miele app currently requires iOS 13 or higher. Older versions are not supported.
The Android Miele app currently requires Android 8 or higher, older versions are not supported. On Android, we assume that the Google Play Services are installed. Also, our app can currently only be downloaded from the Google Play Store.
It is recommended to perform available operating system updates.
We reserve the right to adjust the minimum requirements for the version of the smartphone operating system over time with new app versions.
In principle, our aim is that the Miele app can be used on all commercially available smartphones and tablets that meet the above requirements. Due to the large number of different devices, the function or partial function cannot be guaranteed in every individual case.
Miele user account
(can be created with the Miele app)
Networked domestic appliances are installed using the Miele app. A Miele user account must be created in order to install and use the networking functions.
Miele domestic appliances with WLAN
Up to 12 Miele domestic appliances with WLAN networking can be securely integrated into a Miele user account. If there are more than 12 appliances in a Miele user account, there may be restrictions such as longer charging times.
Special features of individual functions and products
SuperVision display
Many built-in appliances (see equipment overview of the respective appliance) offer the option of displaying the status of other Miele appliances on the appliance display (e.g. the remaining time of a washing machine on the appliance display of the oven). To use this function, all appliances must be logged into the same home network. For details on how to activate SuperVision, please refer to the user manual of your built-in appliance.
Robot Vacuum Cleaner Scout APP
Required Android Version: 7.0 or higher
Required iOS/iPadOS Version: 13.0 or higher
The app is optimised for devices with a display size of at least 4" and a resolution of at least 1136 x 640 pixels for portrait display.
To use the live image transmission "Home Vision", there are the following requirements for the Internet connection:
Upload speed of the internet connection: ≥ 2Mbit/s
Download speed of the internet connection: ≥ 2 Mbit/s.
For the use of the WebRTC protocol, the port 3478 is additionally used
No WPS Push Button configuration is available for this unit.
Voice control with Amazon Alexa
Miele offers the "Miele" Alexa Skill for voice control with Amazon Alexa in individual countries. Amazon Alexa is a product and service of Amazon.com Inc.
Amazon.com Inc. decides on availability and function changes without Miele having any influence on this.
Voice control with Google Assistant
Use the Miele Action on Google for voice control with your Google Assistant-enabled device in individual countries.
Google Assistant is a product and service of Google LLC.
Google LLC decides on availability and function changes without Miele having any influence on this.
Integration into third party systems
Miele offers an open interface for integration into third-party systems. For more information, please visit www.miele.com/developer/.
For further details, please refer to the operating instructions of the respective Miele appliances with WLAN. These can be found on the Miele homepage.
For more information on the support of networked household appliances, please visit: www.miele.com/service
Google, Google Play and Android are trademarks of Google LLC.
Google Assistant is not available in certain languages and countries.