Company

Facts and figures

Haupteingang Guetersloh



The Miele Group

The Miele Group is made up of the two affiliates Miele & Cie. KG (parent company in Germany) and Miele Beteiligungs-GmbH (parent company for organisations outside of Germany). Both companies are managed by a single group of five Executive Directors, all of whom have an equal say.

Since its founding in 1899, Miele has been owned by the Miele family (51 percent) and the Zinkann family (49 percent). The headquarters for both Miele & Cie. KG (including the central administration and main production plant) and Miele Beteiligungs-GmbH are located in Gütersloh. With its locations in Bünde and Arnsberg, the imperial Werke OHG is a fully-owned subsidiary of Miele & Cie. KG. Miele Beteiligungs-GmbH comprises all of the sales subsidiaries outside of Germany as well as the four plants in Austria, China, the Czech Republic and Romania.

Organisational structure 

Philosophy

Miele is an independent family-owned company that strives to be an industry leader in the areas of quality and technology. Miele stands for fair and amicable relations with its business partners, an employee-centric corporate culture, and the continuity of values, objectives and leadership.

Philosophy

Products

Miele is the world's leading provider of premium domestic appliances for cooking, laundry care and floor care. The company also produces dishwashers, washing machines and dryers for commercial use, as well as machines for reprocessing medical instruments and for laboratory needs (Miele Professional).

Product groups

Executive Board

Miele & Cie. KG is led by five Executive Directors, all of whom are on equal footing:
Olaf Bartsch (Finance and Central Administration), Dr Axel Kniehl (Marketing and Sales), Dr Markus Miele (Executive Director and Co-Proprietor), Dr Eduard Sailer (Technology) und Dr Reinhard Zinkann (Executive Director and Co-Proprietor).

Leading structure

Business performance

In business year 2013/14 (year-end: 30 June 2014) which is pertinent for this sustainability report, Miele generated turnover of 3.22 billion euros. This was equal to a year-on-year turnover increase of 69 million euros and a growth rate of 2.2 percent. In Miele's home market in Germany the company generated 978 million euros in turnover, an increase of 23 million euros (2.4 percent) from the previous financial year. By the end of calendar year 2014, Miele had surpassed the billion-euro turnover mark in Germany for the first time in its history. For business report 2015/16 please follow this link:

Business report 

Locations and markets

Miele conducts production operations in 13 plants at a total of twelve locations, the majority of which are in Germany. In addition, the company maintains production locations in Austria, Romania, the Czech Republic and China. Miele is represented by company-owned sales subsidiaries and independent importers in approximately 100 nations around the world.

Global map 

Economic impact at company locations

In many of its locations, Miele is an important employer and taxpayer. The company is aware of the responsibility associated with such a role. As a result, providing secure jobs at all of its locations is one of Miele's fundamental corporate principles.

Miele employs a total of 17,660 people around the world (as of 30 June 2014), with 10,327 of these employees (nearly 62 percent) located in Germany. Of those people employed by Miele outside of Germany, 88 percent work in sales and customer service. The total number of employees in Germany and abroad rose by 2.4 percent in the reporting period.

Particularly at the German plant sites, Miele is both an important employer and major contributor of tax revenues to the local community. As was the case in the previous reporting period, none of the German sites were forced to dismiss any employees for operational reasons in either of the past two financial years.

One of corporate management's guiding principles is to secure jobs at all company locations. True to this principle, no German production locations were shut down without being replaced in Miele's home country, nor were any production sites moved to locations outside of Germany. Significant investments in Miele's plants send clear signals to citizens and political decision-makers about Miele's long-term strategy for its company locations. For example, the goods distribution centre at the Gütersloh location was expanded, and new office buildings and a training centre were constructed. Investments for these improvements totalled 44 million euros.

Miele is committed to providing training support for young people that goes above and beyond the company's own recruiting needs. Apprentices made up 4.8 percent of Miele's entire German workforce in financial year 2013/14 (data from 1 September). This is yet another way in which the family-owned company helps to secure and reinforce the sustainability of the economy in its home country.

Company history

Founded in 1899 by Carl Miele and Reinhard Zinkann as a centrifuge factory, Miele initially established itself as a supplier for many segments of the agricultural industry by offering dairy factory equipment, washing machines, bicycles and even automobiles. Today, the company focuses on producing durable domestic and commercial appliances that deliver superior quality, performance and user comfort.

Timeline

Sustainability milestones 

Important sustainability-related events have shaped the company in a major way throughout its history: from the establishment of the company health insurance plan in 1909, the introduction of environmental data-collection in 1970 and the implementation of the Miele Management System in 1992 to the SA8000 certification obtained in 2008 and the company's selection to receive the German Sustainability Award in 2014.

Milestones